FAQ

Frequently Asked Questions - Registering

Yes, you can register with the practice. Please fill in a registration form at the practice and bring a valid form of identification and your insurance details.

If it's not possible to register, for example, because the practice has no more vacancies, you can contact your health insurer. The health insurer is obliged to help you find a GP.

No, it is not permitted to be registered with multiple GPs simultaneously.

Frequently asked questions - Changing GP

If you wish to switch, follow these steps:

  • Register using a registration form at the practice and bring a valid form of identification and your insurance details.
  • Unregister with your current GP
  • Please provide your new pharmacy or choose one

Frequently Asked Questions - Pharmacy

Yes, you always have the option to choose your own pharmacy.

Registering with a pharmacy can usually be done online or by phone.

Ja, u kunt op elk moment overstappen naar een andere apotheek.

Frequently Asked Questions - Passers-by

It may be possible for you to be seen as a walk-in, but this depends on how busy the practice is and how serious your complaint is. You must always contact us by telephone first.

You will then pay for the treatment on the spot at the practice. 

If you have a Dutch basic health insurance policy, these costs are often declared directly to the health insurer.

For example, the following rates apply to passers-by:

  • Double consultation (approx. 20 minutes): around €61
  • Minor medical procedure: circa £95

If you have a Dutch basic health insurance policy, these costs are often declared directly to the health insurer.

Frequently asked questions - GP and appointments

You do not have a designated GP, but you can indicate who you would like to make an appointment with.

Yes, it is recommended to see the same doctor for the same complaint each time.

  • Via the online patient portal (MyHealth.net)
  • By phone for a discussion with the assistant
  • Making appointments with your GP
    Book an appointment with your GP online. You can make an appointment 24 hours a day, and it will be added directly to your GP's diary. You can add the appointment to your own calendar and receive an email confirmation and reminder.
  • Order repeat medication
    Order medication at your convenience. A digital information leaflet is available for each medicine you use. Easily print a medication overview yourself for when you travel or have to see a specialist, for example.
  • Summary of your medical record
    MyHealth.net This shows a summary of your medical record. Any special circumstances and hypersensitivities are listed. Via Thuisarts.nl finds you additional reliable information.
    You can also view the GP's, practice nurse's and assistant's notes during the consultation in MyHealth.net. This will give you more information to discuss your health with us and to make a choice about your treatment.
  • Online questions
    Ask your GP or pharmacist a question online – via a secure connection. It is also possible to send an attachment. This way, you don't have to visit or call. Receive confidential messages from your pharmacy or GP safely in MyHealth.net.
  • View lab results
    Via MyHealth.net You can view your laboratory results online. Should you have any questions about these, please do not hesitate to make an appointment (by phone) or send an e-consult if you have not already done so.

MyHealth.net makes use of a private and secure network on the internet. To log in, you will need a DigiD with SMS functionality and a (mobile) phone.

DigiD is the electronic identification for government internet services (including the tax authorities). The government has no insight into your data on MyHealth.net. Information about DigiD and how to apply for it can be found at www.digid.nl.

Frequently asked questions - New patient

Yes, that is possible, but the advice is to schedule a double consultation straight away.

As there will be sufficient time to thoroughly review your medical background and history.

Important to know

The practice operates largely digitally. This means that many matters are dealt with via the online portal.

Furthermore, it generally applies that you:

  • To live in the vicinity of the practice
  • Has Dutch health insurance